Shipping policy

Order Processing

Your order will be processed within 48 to 72 hours.

A shipping confirmation email with tracking information will be sent once your package has been dispatched.

Shipping Options

  • Standard Shipping (Chronopost): Free — delivery within 7 to 10 business days
  • Express Shipping (DHL): €15 — delivery within 5 to 7 business days

Important Information

  • Shipping begins after you receive the shipping confirmation email.
  • Some orders may require additional verification for security and fraud prevention purposes.
  • Orders over €50 may require a signature upon delivery.
  • You can track your order at any time through your Botilyon account or via the tracking link sent by email.

STAYVI GROUP GLOBAL LIMITED
Registration Number: 80342698
UNIT 903A, 9/F., CAMERON COMM CENTRE,
458-468 HENNESSY ROAD, CAUSEWAY BAY,
HONG KONG